Customize your chatbot answers

  1. In the left side menu, click 'SETTINGS' -> 'KNOWLEDGE FORM' and make sure you are in the 'Website Chatbot' tab.
    Here you can customize your chatbot answers in five topics - General, Welcome, Tenants, Prospective Tenants and Owners.
    At the bottom of the 'Website Chatbot' page, you will find the 'New Questions & Answers' - click here to Teach your chatbot new Questions & Answers
  2. To customize the answers, click on 'Select Topic' and select the relevant topic from the dropdown. Select a topic to view or customize its answer.
  3. After clicking on the topic you will see the answer. Simply customize the answer and click 'SAVE'.
    After each change - click 'SAVE'.

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