Teach your chatbot new Questions & Answers

Updated 2 months ago by Lisa Ware

  1. In the left side menu, click 'SETTINGS' -> 'KNOWLEDGE FORM', make sure you are in 'Website Chatbot' tab. Scroll down until you reach 'New Question & Answers'.
  2. Write your new question and the relevant answer then click 'SAVE'.
  3. You can find all your new questions and answers under 'Questions & Answers'.
    To edit or delete those new questions, select a question from the 'Select Question' dropdown.
    Now, you can edit and click 'SAVE' or delete by clicking on 'DELETE'.


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