Diffe.rent Inc.
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Leasing

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Maintenance

Maintenance Coordinator

Requests

How to assign a vendor - 'Different' Console

Multi Assign

How to assign a vendor - via Email

How to create a new maintenance request

How to reassign a request

How to finish a request

How to communicate - Maintenance Coordinator

Vendors, Tenants and Owners

How to ask for an owner approval

How to connect properties to owner

How to add a new owner

How to edit an owner

How to add a new vendor

How to edit a vendor

How to add a new tenant

How to edit a tenant

Units, Properties and Groups

How to add a new group

How to assign properties to group/s

How to add a new property

How to edit property details

How to add maintenance info for a property

How to add a new unit

How to edit unit details

How to add maintenance notes for a unit

Property Manager / Admin

How to invite new users to 'Different' console

How to edit my profile

Vendor

Scheduling

Getting Started - How to schedule a request

Tenant presence is not required

Instant Scheduling

Tenant presence is required (tenant does not select their availability)

Tenant presence is required (tenant selected their availability)

Requests

How to complete a request

How to upload a photo

Invoices

How to add expenses to a request

Settings and Notifications

Adjust your notifications

Edit your details

Communication

Chatbot

Full setup guide - Chatbot

Meet your chatbot

Customize your chatbot

Customize your chatbot answers

Install the chatbot on your site

Teach your chatbot new Questions & Answers

All Categories ​>​ ​Maintenance ​ > ​ ​Vendor ​ > ​ ​Settings and Notifications

Settings and Notifications

2 articles

Adjust your notifications

With 'Different' you can choose how you will receive your notifications - SMS, Email, or both. When you click on the link of the first request you receive, a "Vendor Tutorial" will appear on your scr…

Updated 2 years ago by Lisa Ware

Edit your details

Open your vendor interface by clicking on a link from any request you received. In the tabs row, tap on the right arrow until you reach the 'Settings' tab, then click on it. Now, edit all the details…

Updated 2 years ago by Lisa Ware

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