Diffe.rent Inc.
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Leasing

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Maintenance

Maintenance Coordinator

Requests

How to assign a vendor - 'Different' Console

Multi Assign

How to assign a vendor - via Email

How to create a new maintenance request

How to reassign a request

How to finish a request

How to communicate - Maintenance Coordinator

Vendors, Tenants and Owners

How to ask for an owner approval

How to connect properties to owner

How to add a new owner

How to edit an owner

How to add a new vendor

How to edit a vendor

How to add a new tenant

How to edit a tenant

Units, Properties and Groups

How to add a new group

How to assign properties to group/s

How to add a new property

How to edit property details

How to add maintenance info for a property

How to add a new unit

How to edit unit details

How to add maintenance notes for a unit

Property Manager / Admin

How to invite new users to 'Different' console

How to edit my profile

Vendor

Scheduling

Getting Started - How to schedule a request

Tenant presence is not required

Instant Scheduling

Tenant presence is required (tenant does not select their availability)

Tenant presence is required (tenant selected their availability)

Requests

How to complete a request

How to upload a photo

Invoices

How to add expenses to a request

Settings and Notifications

Adjust your notifications

Edit your details

Communication

Chatbot

Full setup guide - Chatbot

Meet your chatbot

Customize your chatbot

Customize your chatbot answers

Install the chatbot on your site

Teach your chatbot new Questions & Answers

All Categories ​>​ ​Maintenance ​ > ​ ​Vendor ​ > ​ ​Requests

Requests

2 articles

How to complete a request

Click on the link of the request you want to complete. It will open the relevant request on the 'Active Requests' tab. Scroll down and click on 'COMPLETED'.. After clicking on 'COMPLETED', a popup bo…

Updated 2 years ago by Lisa Ware

How to upload a photo

As a vendor, with 'Different' you can upload a photo at any time! Click on the link of the request you want to upload a photo to. It will open the relevant request on the 'Active Requests' tab. Scrol…

Updated 2 years ago by Lisa Ware

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