Diffe.rent Inc.
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Leasing

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Maintenance

Maintenance Coordinator

Requests

How to assign a vendor - 'Different' Console

Multi Assign

How to assign a vendor - via Email

How to create a new maintenance request

How to reassign a request

How to finish a request

How to communicate - Maintenance Coordinator

Vendors, Tenants and Owners

How to ask for an owner approval

How to connect properties to owner

How to add a new owner

How to edit an owner

How to add a new vendor

How to edit a vendor

How to add a new tenant

How to edit a tenant

Units, Properties and Groups

How to add a new group

How to assign properties to group/s

How to add a new property

How to edit property details

How to add maintenance info for a property

How to add a new unit

How to edit unit details

How to add maintenance notes for a unit

Property Manager / Admin

How to invite new users to 'Different' console

How to edit my profile

Vendor

Scheduling

Getting Started - How to schedule a request

Tenant presence is not required

Instant Scheduling

Tenant presence is required (tenant does not select their availability)

Tenant presence is required (tenant selected their availability)

Requests

How to complete a request

How to upload a photo

Invoices

How to add expenses to a request

Settings and Notifications

Adjust your notifications

Edit your details

Communication

Chatbot

Full setup guide - Chatbot

Meet your chatbot

Customize your chatbot

Customize your chatbot answers

Install the chatbot on your site

Teach your chatbot new Questions & Answers

All Categories ​>​ ​Maintenance ​ > ​ ​Maintenance Coordinator ​ > ​ ​Requests

Requests

7 articles

How to assign a vendor - 'Different' Console

With 'Different' you can assign a vendor within 2 clicks!

Updated 2 years ago by Lisa Ware

Multi Assign

Do you want to assign more than one vendor? No problem!

Updated 2 years ago by Lisa Ware

How to assign a vendor - via Email

You can assign a vendor from your email notification!

Updated 2 years ago by Lisa Ware

How to create a new maintenance request

Create a new maintenance request on behalf of the tenant via 'Different' console

Updated 2 years ago by Lisa Ware

How to reassign a request

In this article' you will learn how to reassign a request

Updated 2 years ago by Lisa Ware

How to finish a request

In this article, you will learn how to finish a request

Updated 2 years ago by Lisa Ware

How to communicate - Maintenance Coordinator

Type your message, Sent it over to the relevant tenant/vendor and they will be notified immediately

Updated 2 years ago by Lisa Ware

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