1. Go to SETTINGS -> CHATBOT CUSTOMIZATION from the side menu (https://bot.diffe.rent/main/settings/customization).
2. Change the status to “Bot is Active”, then press on SAVE button.
3. Activate one or more of the options will ask the username, email or phone number at the start of each conversation.
4. Define after how much time the widget will pop on your website.
5. Set a timer and edit your welcoming text, (starting comment is a small popup window next to your bot widget that greets your users).
6. Branding your bot can be done here(professional plan and up) edit bot name, icons and more.